Cash Cards Miles & Points Inc.

Annory Ugas is our dedicated Community Manager, bringing a wealth of experience in customer relations and community engagement to our team. Her role is pivotal in customer acquisition and support, working primarily in a remote capacity to serve our global clientele.

Education and Expertise

• Bachelor's degree in Communications and Marketing
• Certified Digital Marketing Professional
• Expertise in Customer Relationship Management (CRM) systems
• Fluent in multiple languages, facilitating global customer interactions

Professional Experience

Annory has honed her skills in customer service and community management through diverse experiences. Prior to joining our team, she managed a holiday resort, where she excelled in providing guests with exceptional experiences. This role allowed her to develop a deep understanding of customer needs and expectations in the travel and hospitality industry.

Key Responsibilities

• Developing and implementing customer acquisition strategies
• Managing and nurturing our online community across various platforms
• Providing top-tier customer support and resolving inquiries
• Creating engaging content to educate and inform our community
• Analyzing customer feedback to improve our services
• Identifying new target audiences and developing tailored concepts

Remote Work Excellence

Annory exemplifies the qualities that make a remote worker invaluable to our company. Her self-discipline, excellent time management, and proactive communication ensure that she consistently delivers high-quality work. She leverages technology to stay connected with the team and our customers, demonstrating that physical distance is no barrier to building strong relationships and contributing significantly to our company's success.

Innovation in Customer Engagement

Drawing from her experience in resort management, Annory Ugas brings a unique perspective to customer engagement in the financial services sector. She's adept at creating personalized experiences that resonate with our clients, much like she did for resort guests. Her ability to understand and anticipate customer needs has led to the development of innovative engagement strategies and the exploration of new market segments for our services.